Mail Demonstration Does Not Run Under Norton Desktop

ID: Q90126

The information in this article applies to:

Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11

SYMPTOMS

If the Microsoft Mail Schedule+ demonstration package is run on a computer that has Norton Desktop for Windows installed as the default shell, the recorder program used to install and run the demonstration fails with the following error message:

Recorder Playback Aborted!

CAUSE

The Recorder macro uses features found in the Program Manager to run the demonstration. When Norton Desktop is installed as the shell, these features cannot be found and the demonstration aborts with the above error message.

RESOLUTION

To correct this problem, Program Manager must be used as the shell while running this demonstration program.

Norton Desktop is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: ndw 3.00 3.00a 3.10 3.11 3rdparty

Keywords :
Version : WINDOWS:3.0,3.0a,3.1,3.11
Platform : WINDOWS
Issue type :