HP Laserjet 4 Driver May Cause GP Fault in Windows 3.1

ID: Q93646


The information in this article applies to:
  • Microsoft Windows versions 3.1, 3.11
  • Microsoft Windows for Workgroups versions 3.1, 3.11


SYMPTOMS

You may experience a general protection (GP) fault when printing from Windows Calendar to a Hewlett-Packard (HP) LaserJet 4 or an IBM 4039. The error message displayed may be similar to the following:

CALENDAR caused a General Protection Fault in module CALENDAR.EXE at 0002:0CFA.


CAUSE

This problem occurs if your page setup is incorrect or if your printer driver is set to 600 dpi.


WORKAROUND

To fix this error, use the appropriate method below:

  • Prior to printing, change the Calendar Page Setup to use left and right margins of at least 1 inch.


  • If your printer driver is set to 600 dpi, change it to 300 dpi.


KBCategory: kbprint kbtool kberrmsg
KBSubcategory: win30 win31 wfw wfwg gpf

Additional query words: 3.10 WinLaser iv iiii lexmark win95 win95x

Keywords : win31 win30 gpf wfwg
Version : WINDOWS:3.1,3.11
Platform : WINDOWS
Issue type :


Last Reviewed: September 30, 1999
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