Headers and Footers Not Printed in Excel at Low Resolutions

ID: Q94172

The information in this article applies to:

Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11
Microsoft Excel for Windows, versions 2.1, 3.0

SYMPTOMS

When you use the printer driver for the Hewlett-Packard (HP) LaserJet III series (HPPCL5A.DRV), some headers and footers may not be printed when the graphics resolution is set to 150 DPI or 75 DPI.

RESOLUTION

This occurs with driver versions 3.70 or 3.77 under Windows 3.0 and was corrected with version 30.3.86 and with 31.3.89, which ships with Windows 3.1.

However, the problem can also occur with any version of the HPPCL5A driver if Bitstream FaceLift is installed. To correctly print in this situation, either print using 300 DPI or turn off Bitstream FaceLift.

MORE INFORMATION

For more information on Bitstream FaceLift, contact Bitstream.

The information in this article was provided by Hewlett-Packard and has not been confirmed nor tested by Microsoft Product Support Services.

The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: win31 IIID IIIp IIIsi 3 3.00 3.00a 3.10 3.11

Keywords :
Version : WINDOWS:2.1,3.0,3.0a,3.1,3.11
Platform : WINDOWS
Issue type :