Centered and Justified Text Prints Incorrectly with HP4 Driver

ID: Q95603

The information in this article applies to:

Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11
Microsoft Word for Windows, versions 2.0, 2.0a, 2.0a-CD, 2.0b, 2.0c, 6.0a

SYMPTOMS

When you use the version 1.03 or 1.04 HPPCL5E.DRV Hewlett-Packard (HP) LaserJet 4/4M driver to print from Word for Windows, text that is centered or right justified may not be printed in the correct position. This happens with several scalable fonts when you print at 300-dots-per-inch (dpi) or 600-dpi resolution. We have reports of the problem also occuring with the HP 4P using driver version 1.27.

WORKAROUND

To work around this problem, do one of the following:

Use the HP LaserJet Series IIID printer driver (HPPCL5A.DRV for Windows version 3.1).

Use the CG Times or Albertus font.

If the problem occurs when you print at 600 dpi, try printing at 300 dpi instead.

NOTE: This workaround does not always correct the problem.

Format the text with a different point size than the one that is causing the problem.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

Microsoft has reproduced this behavior with both Windows Write and Word for Windows using the fonts, sizes, and resolutions listed in the following table.


   Font                 Size           Resolution
   ----------------------------------------------
   Arial                12             600 dpi
   Arial Narrow         10             600 dpi
   Book Antiqua         10, 12         600 dpi
   Century Schoolbook   10             600 dpi
   Century Schoolbook   14             300 dpi
   Times New Roman      11, 10         600 dpi

Steps to Reproduce Problem

In a Word document, type a paragraph of mixed lowercase and uppercase text.

Format the paragraph with the 10-point Century Schoolbook font.

Select the paragraph. From the Format menu, choose Paragraph.

In the Paragraph dialog box, select Justified from the Alignment list and choose the OK button.

From the File menu, choose Print. In the Print dialog box, choose the Setup button. In the Print Setup box, choose the Setup button.

From the Graphics Resolution list, select 600 dots per inch. Choose the OK button three times to print the document.

The HPPCL5E.DRV printer driver is manufactured by Hewlett-Packard (HP), a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 2.00a 2.00a-CD 2.00b 2.00c 3.00 3.10 justification wysiwig incorrect wrong w4wfont w4wprint hp4 hpiv lj4 macppt winppt laserjet4 laser jet school book

Keywords :
Version : WINDOWS:2.0,2.0a,2.0a-CD,2.0b,2.0c,3.0,3.0a,3.1,3.11,6.0a
Platform : WINDOWS
Issue type :