Embedded Excel Chart Doesn't Print in Color on HP DeskJet

• Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11
• Microsoft Excel for Windows, version 3.0
• Microsoft Word for Windows, versions 1.0, 1.1, 1.1a, 2.0, 2.0a, 2.0a-CD, 2.0b, 2.0c, 2.0c-CD

SYMPTOMS

You may be unable to print linked or embedded Microsoft Excel charts in color to a Hewlett-Packard (HP) DeskJet 500C or 550C printer. Solid colors in the chart may print as black. This problem occurs if you are using version 3.0 of the HP DeskJet driver (DESKJETC.DRV).

RESOLUTION

To correct this problem, you must add the line "pagescan=no" to the [Statdll] section in the WIN.INI file. To do this, use the following steps:

1. Use a text editor to open the WIN.INI file.



2. Search for the section [Statdll]. If you do not find it, add the heading [Statdll] to the file.



3. Add the line pagescan=no to this section.



4. Save the WIN.INI file.



5. Quit and restart Windows.

MORE INFORMATION

For more information on modifying your WIN.INI file, see page 810 in your "Microsoft Word for Windows User's Guide."

The DESKJETC.DRV printer driver is manufactured by Hewlett-Packard, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

For more information, call Hewlett-Packard Technical Support.

Additional query words: deskj et charts xl embedded 1.10a 2.00a 2.00a-CD 2.00b 2.00c 2.00c-CD 3.10 3.11 w4wprint 3rdparty

Keywords : win31 win30
Version : WINDOWS:1.0,1.1,1.1a,2.0,2.0a,2.0a-CD,2.0b,2.0c,2.0c-CD,3.0,3.0a,3.1,3.11
Platform : WINDOWS
Issue type :