Boxes, Borders, and Shadows Print Incorrectly on HP Plotters

ID: Q97714


The information in this article applies to:
  • Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11
  • Microsoft Project for Windows, version 3.0


SUMMARY

Boxes, borders, and shadows may print incorrectly on the Hewlett-Packard (HP) 7580A, 7580B, 7585A, or 7585B plotters. This problem occurs because all A model plotters and the B model plotters with serial numbers lower than 2402 do not have the polygon subset of commands required to print such items as boxes and shadows.

For example, Shadow PERT nodes do not print from Project for Windows on any of the above plotters except the B model printers with serial numbers greater than 2401.


MORE INFORMATION

The B model plotters with serial numbers lower than 2402 are similar to the A model plotters. To print using the B model plotters with serial numbers lower than 2402 in Windows, use the corresponding A model printer driver.

Windows does not detect the serial number of your plotter; you must look for the serial number label on the B model plotter to determine whether your plotter includes the polygon subset of commands.

The following table shows whether each plotter model includes the polygon subset of commands:


                                       Includes         Windows Driver
Plotter Model    Serial Number      Polygon Subset?        To Select
----------------------------------------------------------------------

HP 7580A         All                      No               HP 7580A
HP 7585A         All                      No               HP 7585A
HP 7580B         Less than 2402           No               HP 7580A
HP 7580B         Greater than 2401        Yes              HP 7580B
HP 7585B         Less than 2402           No               HP 7585A
HP 7585B         Greater than 2401        Yes              HP 7585B 

Additional query words: 3.10 3.11 4.00

Keywords :
Version : WINDOWS:3.0,3.0a,3.1,3.11
Platform : WINDOWS
Issue type :


Last Reviewed: December 3, 1999
© 2000 Microsoft Corporation. All rights reserved. Terms of Use.