General Protection Fault in UNIDRV.DLL on an HP III Printer

ID: Q97805

The information in this article applies to:

Microsoft Windows versions 3.1, 3.11
Microsoft Windows for Workgroups version 3.11

SYMPTOMS

If you try to install HPPCL third-party scalable font support on a Hewlett-Packard (HP) LaserJet III printer (using the HPPCL5MS.DRV printer driver), you may receive a general protection (GP) fault in UNIDRV.DLL.

STATUS

Microsoft has confirmed this to be a problem in the PFM and PCM files generated by the PCL soft font installer (FINSTALL.DLL), which most third-party developers use to build the PCM/PFM files they distribute with their products. This problem does not occur if PFM/PCM files are built to the specifications described in the Windows 3.1 Device Driver Development Kit (DDK).

Microsoft has confirmed this to be a problem in FINSTALL.DLL. We are researching this problem and will post new information here as it becomes available.

Additional query words: 3.10 LJIII lj 3 laser jet gpf wfw wfwg

Keywords :
Version : WINDOWS:3.1,3.11
Platform : WINDOWS
Issue type :