HP LaserJet II Problem History and Troubleshooting Guide

ID: Q98879

The information in this article applies to:

Microsoft Windows versions 3.1, 3.11
Microsoft Word for Windows, versions 2.0, 2.0a, 2.0a-CD, 2.0b, 2.0c
Microsoft Excel for Windows, versions 3.0, 4.0
Microsoft PowerPoint for Windows, version 3.0

SUMMARY

This article lists the printer drivers available for Hewlett-Packard (HP) LaserJet Series II printers (that is, the HP Series II, IID, IIP, and IIP Plus) for printing from the Microsoft Windows operating system version 3.1. The article lists the following information for each printer driver:

Name and version of the printer driver

LaserJet model(s) supported by the driver

Fonts supported

Problems or limitations of each driver

Recommendations for optimal use with Windows version 3.1

MORE INFORMATION

NOTE: All drivers listed are supplied by Microsoft for use with Windows version 3.1.

HP LaserJet Series II Version 1.1 (HPPCL.DRV)


Models:     HP II, IIP, IIP Plus, IID
Fonts:      Internal, Cartridges, TrueType

Problem 1:  Missing text or graphics when printing in landscape
            orientation.
Recommend:  Update to the HPPCL.DRV version 2.1.

Problem 2:  Font-width problems using the B cartridge.
Recommend:  Update to the HPPCL.DRV version 2.1.

Problem 3:  Cannot print white text on a black background.
Recommend:  HPPCL level 4 does not support the printing of white text
            on a black background. See Notes section below.

Problem 4:  Size 6 3/4 envelopes do not print correctly.
Recommend:  Update to the HPPCL.DRV version 2.1.

HP LaserJet Series II Version 2.0 (HPPCL.DRV)


Models:     HP II, IIP, IIP Plus, IID
Fonts:      Internal, Cartridges, TrueType

Corrections

Added a 512-kilobyte memory configuration for the HP LaserJet Series II.


Problem 1:  Cannot print in duplex mode on a LaserJet Series IID.
Recommend:  Update to the HPPCL.DRV version 2.1.
 
Problem 2:  Missing text or graphics when printing in landscape
            orientation.
Recommend:  Update to the HPPCL.DRV version 2.1.

Problem 3:  Font-width spacing problems on the B cartridge.
Recommend:  Update to the HPPCL.DRV version 2.1.

Problem 4:  Cannot print white text on a black background.
Recommend:  HPPCL level 4 does not support the printing of white text
            on a black background. See Notes section below.

Problem 5:  Size 6 3/4 envelopes do not print correctly.
Recommend:  Update to the HPPCL.DRV version 2.1.

HP LaserJet Series II Version 2.1 (HPPCL.DRV), dated 10/08/92


Models:     HP II, IIP, IIP Plus, IID
Fonts:      Internal, Cartridges, TrueType

Corrections

Size 6 3/4 envelopes print correctly.

Font spacing problems with the B-Cartridge corrected.

Corrects duplex printing problems with the LaserJet IID.


Problem 1:  Cannot print white text on a black background.
Recommend:  HPPCL level 4 does not support the printing of white text
            on a black background. See Notes section below.

Notes

To print white text on a black background on HP LaserJet Series II and compatible printers, use one of the following procedures:

Procedure 1

In the Format Border dialog box, select Dk Blue from the Background and Foreground lists instead of Black.

Apply White color character formatting to the text.

From the File menu, choose Print Setup. Choose the Setup button.

Choose the Options button.

Select the Print TrueType As Graphics check box and choose OK twice.

Procedure 2

Add the following line to the [Microsoft Word 2.0] section of your Windows WIN.INI file:

SlowShading=Yes

With this setting, Word uses the Windows graphics device interface (GDI) to do the shading instead of sending a printer escape code.

REFERENCES

"Microsoft Word for Windows User's Guide," version 2.0, pages 377-379

Additional query words: w4wprint 2.00a 2.00a-CD 2.00b 2.00c ttf true type laser jet Hewlett Packard tshoot hpii hpiid hpiisi hpiip macppt winppt

Keywords :
Version : WINDOWS:2.0,2.0a,2.0a-CD,2.0b,2.0c,3.0,3.1,3.11,4.0
Platform : WINDOWS
Issue type :