Chameleon 4.0 Requires NetManage TCP/IP Protocol

ID: Q124047


The information in this article applies to:
  • Microsoft Windows 95
  • Microsoft Windows 98


SYMPTOMS

When you use the Chameleon 4.0 utilities, you may receive general protection(GP) faults and system errors.


CAUSE

Chameleon 4.0 is incompatible with Microsoft Transmission Control Protocol/Internet Protocol (TCP/IP); Chameleon requires its own (user- mode) TCP/IP. The Chameleon utilities run only with NetManage TCP/IP.


RESOLUTION

To work around this behavior, use one of the following methods:

  • Remove Microsoft TCP/IP from the list of installed network components. To do this, follow these steps:

    1. Click Start, point to Settings, and then click Control Panel.


    2. Double-click Networks.


    3. In the Components box, click Microsoft TCP/IP, and then click Remove.


    4. Click OK.




  • To use Chameleon 4.0 with Windows and keep Microsoft TCP/IP installed on your computer, install NetManage TCP/IP included with Chameleon and unbind Microsoft TCP/IP from all installed network clients and services.

    To unbind Microsoft TCP/IP, follow these steps:

    1. Click Start, point to Settings and then click Control Panel.


    2. Double-click Networks.


    3. In the Components box, click Microsoft TCP/IP, and then click Properties.


    4. Click the Bindings tab.


    5. Make sure all check boxes are cleared (not selected), and then click OK.


    6. Click OK.


    Microsoft TCP/IP should now be unbound. When you need to use Microsoft TCP/IP again, it must be re-bound to the network clients and services.



MORE INFORMATION

Contact NetManage to inquire about a possible updated version of Chameleon that is compatible with Microsoft TCP/IP.

Chameleon is manufactured by NetManage Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Keywords : kb3rdparty kbnetwork ndis3x win95 wincomm win98
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Issue type : kbprb


Last Reviewed: January 14, 1999
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