Dial-Up Networking Does Not Switch Modems Automatically

ID: Q132781


The information in this article applies to:
  • Microsoft Windows 95
  • Microsoft Windows 98


SYMPTOMS

When you try to start a Dial-Up Networking connection, you may receive an error message stating that the modem does not exist, is not plugged in, or is out of service. You receive this message even though a modem is attached and working correctly.


CAUSE

This problem can occur if you select a modem for Dial-Up Networking connections, later remove the modem, and then add another modem.


RESOLUTION

To resolve this problem, use the right mouse button to click the Dial-Up Networking connection icon, click Properties on the menu that appears, and then select the new modem.


MORE INFORMATION

Dial-Up Networking does not switch to the new modem automatically when you replace a modem because doing so could cause Dial-Up Networking to lose other important information.

Keywords : kbhw dun win95 ras win98
Version : 95
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: January 20, 1999
© 2000 Microsoft Corporation. All rights reserved. Terms of Use.