The information in this article applies to:
SYMPTOMS
When you try to connect to the Internet using MSN, The Microsoft Network,
as your service provider, Windows may dial but be unable to connect to
MSN. Or, you may receive the following error message:
CAUSE
The Dial-Up Networking connectoids that are created for The Microsoft
Network's primary and backup telephone numbers contain incorrect logon
information.
RESOLUTION
Use either of the following methods to update your logon information in
the Dial-Up Networking connectoids for The Microsoft Network:
Method 1 (Recommended)Use The Microsoft Network icon on the desktop to connect to The Microsoft Network. Doing so synchronizes the logon information in the Dial-Up Networking connectoids with the correct information in The Microsoft Network.Method 2Double-click either of the connectoids for The Microsoft Network in the Dial-Up Networking folder, and then change the name and password as followsUser name: MSN/<user name> where <user name> is your member ID on The Microsoft Network, and <password> is your password. Method 1 automatically enters "MSN/" before your user name. After you add this information using method 2 and connect to The Microsoft Network, the second connectoid is automatically updated. NOTE: If you do not enter "MSN/" before your user name, you cannot sign in to The Microsoft Network. Additional query words: msn
Keywords : kbenv kberrmsg dun win95 msnetwork win98 |
Last Reviewed: January 21, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |