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SYMPTOMSWhen you are using Microsoft Fax to receive a fax, the modem may answer, but fail to negotiate a link successfully. CAUSEThis problem can occur if Microsoft Fax is not the program answering the phone. Or, some other non-fax program (such as Dial-Up Networking Server) may be set to answer the phone after fewer rings. RESOLUTIONDisable Auto Answer mode in the program that is answering the phone, or set it to answer the phone after a greater number of rings. STATUSMicrosoft has confirmed this to be a problem in Microsoft Windows. MORE INFORMATION
You can set Microsoft Fax to answer after a minimum of two rings. Dial-Up
Networking Server answers the phone after one ring, by design. When Dial-
Up Networking Server (or any other non-fax program) tries to negotiate a
non-fax link with the calling fax machine, the negotiation fails and no
link is established.
Q235713 How to Reinstall Microsoft Fax and Windows Messaging Additional query words: 98 ras dun dus awfax
Keywords : kbtool winplus win95 win98 |
Last Reviewed: September 12, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |