Hard Disk Errors Caused by Damaged Data or Physical Damage
ID: Q150532
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The information in this article applies to:
-
Microsoft Windows 98
-
Microsoft Windows 95
SYMPTOMS
You may receive one of the following error messages when you are starting
or using your computer:
- Serious Disk Error Writing Drive <X>
- Data Error Reading Drive <X>
- Error Reading Drive <X>
- I/O Error
- Seek Error - Sector not found
CAUSE
These error messages indicate either damaged data or physical damage on
the hard disk.
RESOLUTION
To test the hard disk, run ScanDisk. To run ScanDisk from within Windows,
follow these steps:
- Click Start, point to Programs, point to Accessories, point to System
Tools, and then click ScanDisk.
- Click the drive you want to examine for errors.
- Click Thorough, and then click Start.
Running ScanDisk with the Thorough option selected examines the hard disk
for physical damage. If damaged data is detected, ScanDisk gives you the
option to save the damaged data to a file or to discard the data. The
ScanDisk surface scan may take a considerable amount of time on large hard disks.
To run ScanDisk from a command prompt outside of Windows, follow these steps:
- Click the Start button, click Shut Down, click Restart The Computer In
MS-DOS Mode, and then click Yes.
- Type the following command at the command prompt, and then press ENTER
scandisk <x>:
where <x> is the letter of the hard disk you want to check.
- When ScanDisk finishes its initial check, it prompts you to perform a
surface scan on the drive. Click Yes or press ENTER.
If ScanDisk is unable to repair damaged data, or indicates that the hard
disk has physical damage, you may need to have the hard disk checked by a
qualified service professional.
Additional query words:
corrupt
Keywords : kbhw scandisk win95 win98
Version : 95
Platform : WINDOWS
Issue type : kbprb
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