Errors Using IBM Anti-Virus with FAT32 File System

• Microsoft Windows OEM Service Release versions 2, 2.1, 2.5
• Microsoft Windows 98

SYMPTOMS

You may experience either of the following symptoms with IBM Anti-Virus:

• When you are installing IBM Anti-Virus, the Setup program offers to scan for viruses. If you choose to scan, you may receive an error message stating that the master boot record could not be read.



• When you are scanning for viruses on a drive using the FAT32 file system, IBM Anti-Virus may report that errors occurred while it was checking for viruses. The error log may contain the following information:

  Errors during virus checking: unexpected error code 18

CAUSE

IBM Anti-Virus is not written to work with the new FAT32 file system included with Windows 95 OEM Service Release 2 and Windows 98.

RESOLUTION

Contact IBM for an updated copy of IBM Anti-Virus.

MORE INFORMATION

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or other- wise, regarding this product's performance or reliability.

Additional query words: 95

Keywords : kberrmsg kbtool osr2 win95 win98
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb