Folders Remain on Hard Disk After You Uninstall WebTV

• Microsoft Windows 98

SYMPTOMS

When you uninstall WebTV for Windows using the Add/Remove Programs tool in Control Panel, the Program Files\TV Viewer and Program Files\Webcast folders may remain on your hard disk.

RESOLUTION

To work around this issue, manually delete the Program Files\TV Viewer and Program Files\Webcast folders from your hard disk. To do so, follow these steps:

1. Click Start, point to Find, and then click Files Or Folders.



2. In the Named box, type "tv viewer" and "webcast" (including quotation marks), and then click Find Now.
   
   NOTE: Type a space between "tv viewer" and "webcast."



3. In the list of found folders, right-click each folder, and then click Delete.



4. Close the Find window.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

The Program Files\TV Viewer and Program Files\Webcast folders are re- created if you reinstall WebTV for Windows.

Additional query words: bpc

Keywords : kbsetup kbtool win98
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb