Outlook Express and Outlook 97 Do Not Redial Automatically

ID: Q181815

The information in this article applies to:
  • Microsoft Outlook Express versions 4.0, 4.01 for Windows 95
  • Microsoft Windows 98
  • Microsoft Outlook 97

SYMPTOMS

When you try to dial out in Outlook Express or Outlook 97, both programs may not redial automatically after receiving a busy signal.


RESOLUTION

To work around this issue, use either of the following methods:

Method 1

After you receive a busy signal, try to dial again. Repeat this process until you successfully connect.

Method 2

Establish the connection, and then start the appropriate e-mail program. To do so, use the following steps:
  1. Click Start, point to Programs, point to Accessories, point to Communications, and then click Dial-Up Networking.


  2. Double-click the connection you use for Outlook 97 or Outlook Express, and then follow the instructions on the screen to complete the connection.


Additional query words: 4.00

Keywords : kbenv kbnetwork win98
Version : WINDOWS:4.0,4.01,97
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: January 30, 1999
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