OLE Problems Using MSNDS Are Not Resolved By NWNP32 Update

ID: Q184838

The information in this article applies to:

Microsoft Windows 98
Microsoft Windows 95
Microsoft Windows OEM Service Release versions 1, 2, 2.1, 2.5

SYMPTOMS

When you attempt to resolve the problems described in the following article in the Microsoft Knowledge Base by installing the updated version of the Nwnp32.nw4 file, the problems may not be resolved:

ARTICLE-ID: Q142532
TITLE : OLE Problems Using Microsoft Service for NDS

CAUSE

This problem can occur if an updated version (4.00.951-4.00.958) of the Mprserv.dll file is installed on your computer.

NOTE: See the "More Information" section later in this article for a list of articles in the Microsoft Knowledge Base that document issues resolved by updated versions of Mprserv.dll file.

RESOLUTION

A supported fix for Microsoft Windows 95 (all releases) and Microsoft Windows 98 that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to computers experiencing this specific problem.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/support/supportnet/default.asp

This issue is resolved in Windows 95 (all releases) by the fix documented in the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q198035
TITLE : User Profiles Not Copied to Server with Updated Mprserv.dll File

The English version of this fix for Windows 98 should have the following file attributes or later:


   File name    Version     Date     Time     Size
   --------------------------------------------------------
   Mprserv.dll  4.10.2000   9/2/98   12:58m   134,144 bytes

NOTE: If you contact Microsoft to obtain this fix, a fee may be charged. This fee is refundable if it is determined that you only require the fix you requested. However, this fee is non-refundable if you request additional technical support, if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q154871
TITLE: Determining If Your Product Is Eligible for No-Charge Technical Support

After you apply the fix, change all three passwords in Control Panel and then restart your computer to synchronize your NT domain password.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 95, Microsoft Windows 95 OEM Service Release 2 (OSR2), and Microsoft Windows 98.

This problem was corrected in Windows 98 Second Edition.

MORE INFORMATION

For additional information about issues resolved by updates to the Mprserv.dll file, please see the following articles in the Microsoft Knowledge Base:

ARTICLE-ID: Q181869
TITLE : Desktop Folders Are Not Deleted Under Roving Profiles

ARTICLE-ID: Q181868
TITLE : Config.pol File Attributes Change After Supervisor Logs On

ARTICLE-ID: Q174979
TITLE : Screen Saver Password Is Not Changed with Domain Password

ARTICLE-ID: Q172647
TITLE : Server Copy of User Profile May Be Overwritten By Local Copy

ARTICLE-ID: Q165402
TITLE : Windows 95 Update to Encrypt Passwords in Memory

This update also resolves the problem documented in the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q191688
TITLE : IntraNetWare Client Does Not Synchronize Windows 95 Password

Additional query words: osr1 osr21 osr25

Keywords : kbenv kbinterop osr2 win95 win98
Version : WINDOWS:95
Platform : WINDOWS
Issue type : kbprb