Cannot Warm Boot Computer at Windows 98 Shutdown Screen

ID: Q186888


The information in this article applies to:
  • Microsoft Windows 98


SYMPTOMS

When you press CTRL+ALT+DELETE at the "It's now safe to turn off your computer" screen, nothing happens.


CAUSE

Windows 98 incorporates Fast Shutdown functionality. Because of the nature of this functionality, keyboard interrupts are disabled during the shutdown process. As a result, pressing CTRL+ALT+DELETE does nothing.


RESOLUTION

To restart your computer, click Restart instead of Shut Down in the Shut Down Windows dialog box.

Additional query words: warm cold soft hard

Keywords : winboot win98
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: February 4, 1999
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