The information in this article applies to:
SYMPTOMS
When you run Uninstal.exe in real mode, you may receive the following
message:
Whether you choose Yes or No, when you restart your computer, you may receive the following error message:
CAUSE
This problem can occur if you run the Drive Converter (FAT32) tool to
convert drive C to the FAT32 file system, and then run Uninstal.exe in
real mode. Uninstal.exe replaces the current FAT32 file system-based
Master Boot Record (MBR) and DOS Boot Record (DBR) with the original FAT16
file system-based MBR and DBR. Windows creates a backup copy of the FAT16
file system-based MBR and DBR in the Suhdlog.dat file during installation.
When Uninstal.exe restores the FAT16 file system-based MBR and DBR, you
are unable to recover any of the files located on drive C.
RESOLUTION
After this problem occurs, you cannot recover the information on drive C.
You must run Fdisk.exe to re-create drive C, and then format drive C.
Then, install Windows, and reinstall programs on drive C.
Notes
STATUSMicrosoft has confirmed this to be a problem in Microsoft Windows 98. MORE INFORMATIONWindows 98 Uninstall FilesIn order to be able to uninstall Windows 98, you must choose to save the uninstall information during Windows 98 Setup. This information is saved in the Winundo.dat and Winundo.ini files. You cannot uninstall Windows 98 under any of the following conditions:
When Windows 98 Removes Uninstal.exeIf you run DriveSpace or Drive Converter (FAT32), the following files are removed:
If you choose Yes when you are prompted to continue, you receive the following error message:
Uninstal.exe is then only available under any of the following conditions:
For information about how to convert drives to the FAT32 file system, see the following article in the Microsoft Knowledge Base: ARTICLE-ID: Q180134 For information about how to uninstall Windows 98, see the following article in the Microsoft Knowledge Base: ARTICLE-ID: Q186102 The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: cvt
Keywords : kbenv kberrmsg kbtool win98 winfat32 |
Last Reviewed: February 5, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |