Cannot Resume Monitor Turned Off By Advanced Power Management

ID: Q187727

The information in this article applies to:
  • Microsoft Windows 98

SYMPTOMS

If your monitor is turned off by Advanced Power Management (APM), you may be unable to resume it.


CAUSE

This behavior can occur if any of the following conditions exists:

  • The 3D Maze screen saver (3D Maze.scr) is currently running.


  • Your display resolution is set to 800x600 or higher.


  • You are using a Matrox MGA Impression Lite, Plus, Plus 220, or Ultima video adapter and driver.



RESOLUTION

To work around this issue, follow the steps in the appropriate section below:

3D Maze Screen Saver

Change your screen saver to something other than the 3D Maze screen saver. To do so, follow these steps:
  1. Press a key or move your mouse to disable the screen saver.

    NOTE: If you are using a screen saver password, type the password, and then press ENTER.


  2. Press CTRL + ESC to open the Start menu.


  3. Press U to shut down Windows 98.


  4. Press S to shut down Windows 98.


  5. Press ENTER to restart your computer.


  6. In Windows 98, change your screen saver. For information about how to do so, click Start, click Help, click the Index tab, type "screen" (without quotation marks), and then double-click the "Screen Savers" topic.


800x600 Display Resolution

Change your display resolution to something other than 800x600. To do so, follow these steps:
  1. Press CTRL + ESC to open the Start menu.


  2. Press U to shut down Windows 98.


  3. Press S to shut down Windows 98.


  4. Press ENTER to restart your computer.


  5. In Windows 98, change your display resolution. For information about how to do so, click Start, click Help, click the Index tab, type display, and then double-click the "Resolution" topic.


Matrox MGA Impression Lite, Plus, or Plus 220 Video Adapter and Driver

Contact Matrox to inquire about the availability of updated drivers.


STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 98.


MORE INFORMATION

For information about how to contact Matrox, query in the Microsoft Knowledge Base for one of the following articles:

ARTICLE-ID: Q65416
TITLE : Hardware and Software Third-Party Vendor Contact List, A-K

ARTICLE-ID: Q60781
TITLE : Hardware and Software Third-Party Vendor Contact List, L-P

ARTICLE-ID: Q60782
TITLE : Hardware and Software Third-Party Vendor Contact List, Q-Z

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 98 standby

Keywords : kb3rdparty kbdisplay kbenv win98 winapm
Version : WINDOWS:98
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: February 5, 1999
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