Windows Hangs on Toshiba Satellite Pro 400 CDT Laptop Computer

ID: Q188097

The information in this article applies to:

Microsoft Windows 98
Microsoft Windows 95

SYMPTOMS

When you attempt to start Windows on a Toshiba Satellite Pro 400 CDT laptop computer with a Personal Computer Memory Card International Association (PCMCIA or PC Card) device installed, the computer may stop responding (hang).

CAUSE

This behavior can occur if the Toshiba Satellite Pro 400 CDT laptop computer has an older BIOS version installed.

RESOLUTION

To resolve this issue, update the BIOS on your laptop computer to version 5.60 or later, and then reinstall Windows. For information about how to update the BIOS on your laptop computer, please contact Toshiba.

MORE INFORMATION

For information about other Toshiba laptop computers that need a BIOS upgrade, see the following article in the Microsoft Knowledge Base:

Q151434 Toshiba Laptop Computers Needing BIOS Upgrade

Keywords : kbhw win95 win98
Version : WINDOWS:95
Platform : WINDOWS
Issue type : kbprb