Cannot Suspend Computer with NetX or VLM Loaded

ID: Q188118

The information in this article applies to:

Microsoft Windows 98

SYMPTOMS

When you try to suspend your computer (or place it in Standby mode), you may receive an error message similar to the following message:

Your computer can't go on standby because a device program won't allow it. Close all open programs, and then try again."

CAUSE

This behavior can occur if you install a real-mode Novell NetWare network client (such as NetX or VLM). These clients are continuously loaded in memory.

RESOLUTION

To resolve this issue, use either of the following methods:

Use a 32-bit NetWare network client.

Do not attempt to suspend your computer or place it in Standby mode.

Keywords : kbenv kberrmsg kbnetwork win98
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb