Extra Drive Letters in Toshiba Tecra After Suspend and Resume

ID: Q188332

The information in this article applies to:

Microsoft Windows 98
Microsoft Windows 95

SYMPTOMS

When you resume your Windows 95/98-based Toshiba Tecra laptop computer from a suspend state, and then view your local drives, you may notice that 6 new extra drive letters are visible.

CAUSE

This issue can occur if you are using a Toshiba Tecra laptop computer with a Small Computer System Interface (SCSI) hard disk attached to an American Micro Devices (AMD) SCSI controller built into a docking station. Some Toshiba Tecra laptop computers come with preinstalled software that disables suspend and resume functionality while your computer is in a docking station.

RESOLUTION

To resolve this issue, contact Toshiba to inquire about the availability of a fix for this issue.

MORE INFORMATION

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 98

Keywords : kb3rdparty kbui win95 win98
Version : WINDOWS:95
Platform : WINDOWS
Issue type : kbprb