Err Msg: Setup Has Searched the Specified Directory, But...

ID: Q188334


The information in this article applies to:
  • Microsoft Windows 98


SYMPTOMS

When you attempt to install Windows 98 on a computer on which Microsoft Windows 3.0 is installed, you may receive the following error message after you type your Product Key and click OK:

Setup has searched the specified directory, but cannot find any qualifying products.

If you are not a licensed user of one of the qualifying products, you must use the full version of Windows 98. Microsoft grants you no license rights to use this upgrade version, and the End User License Agreement included in this package is void.

If you are a licensee of a qualifying product and are having problems, do not exit Setup. Either try Setup again or call Microsoft Product Support Services at the telephone number listed in your manual.


CAUSE

This behavior occurs because Windows 98 is not designed to upgrade Windows 3.0


RESOLUTION

To resolve this issue, contact Microsoft Technical Support for assistance with this issue.


MORE INFORMATION

For additional information about this issue, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q186832
TITLE : Err Msg: Windows 98 Setup Requires Microsoft Windows Version...

Additional query words: win30 98 require requirement requirements

Keywords : kbsetup win98
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: February 10, 1999
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