The information in this article applies to:
SYMPTOMSWhen you attempt to connect to America Online or install the preview version of the America Online 4.0 software, you may be unable to do so. CAUSEThis behavior can occur if you are using an earlier version of the America Online software that is incompatible with the version of Internet Explorer included with Windows 98. RESOLUTION
To resolve this behavior, use either of the following methods:
Method 1Install the version of the America Online software included on the Windows 98 CD-ROM. To do so, follow these steps:
Method 2Obtain the latest version of the America Online 4.0 software from America Online's Web site.MORE INFORMATION
Microsoft only supports locating and starting the America Online Setup
program on the Windows 98 CD-ROM. We do not support the installation
process, the functionality of the software, or connectivity to America
Online using the America Online software included on the Windows 98 CD-ROM
or available from America Online.
Additional query words: aol
Keywords : kb3rdparty win98 |
Last Reviewed: February 11, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |