Err Msg: This Version of Windows Does Not Run on MS-DOS 7.0...

ID: Q188795


The information in this article applies to:
  • Microsoft Windows 98


SYMPTOMS

During Windows 98 Setup, you may receive the following error message when the computer first restarts:

This version of Windows does not run on MS-DOS 7.00 or earlier.


CAUSE

This error message can occur for any of the following reasons:

  • Your computer is running anti-virus software (such as Norton AntiVirus) that protects the system files.


  • The system files that were extracted during Setup may be damaged.



RESOLUTION

To prevent this problem from occurring, disable your anti-virus software before you install Windows 98. For information about how to disable your anti-virus software, please consult the program's documentation or manufacturer.

To resolve this issue, use the appropriate method:

Anti-Virus Software Is Running

Disable the anti-virus software, and then run Setup again. For information about how to disable your anti-virus software, please consult the program's documentation or manufacturer.

The System Files Are Damaged

Transfer the system files to the hard disk, and then continue Setup. To do so, follow these steps:
  1. Insert your Windows 98 Startup disk in the floppy disk drive, and then restart your computer.

    NOTE: If you do not have a Windows 98 Startup disk, you need to obtain one from any Windows 98-based computer. To create a Windows 98 Startup disk on a functional Windows 98-based computer, follow these steps:

    1. Click Start, point to Settings, click Control Panel, and then double-click Add/Remove Programs.


    2. On the Startup Disk tab, click Create Disk, and then follow the instructions on the screen.




  2. At the command prompt, type the following line, and then press ENTER:
    sys a: c:
    NOTE: If your hard disk is compressed, transfer the system files to the host drive for the compressed drive. Typically, the host drive for compressed drive C is drive H. For example, if drive C is compressed on host drive H, use the following command:
    sys a: h:


  3. Remove the Windows 98 Startup disk from the floppy disk drive, and then restart your computer. Windows 98 Setup should continue normally.


Additional query words: NAV reboot

Keywords : kb3rdparty kberrmsg kbsetup win98
Version : WINDOWS:98
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: February 11, 1999
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