Imaging for Windows Prints Document in All Black

• Microsoft Windows 98

SYMPTOMS

When you print a black-and-white document (such as a fax or scanned image) using Imaging for Windows, the document may be printed in all black, or you may receive the following error message:

Color management options are missing or unavailable

CAUSE

This behavior can occur if an Image Color Matching profile (.icm file) is not associated with the printer, or if you are using an earlier printer driver.

RESOLUTION

To resolve this issue use the appropriate method below:

Method 1

1. Click Start, point to Settings, and then click Printers.



2. Right-click the printer, and then click Properties.



3. Click the Color Management tab.



4. Click Add.



5. In the Add Profile Association dialog box, click the appropriate .icm file for your printer. To determine which profile to use, contact the printer's manufacturer.
   
   NOTE: Most Canon color printers should use a profile that starts with "BJC." Most Hewlett-Packard (HP) color printers should use the "Diamond Compatible 9300k G2.2" profile.



6. Click Add, and then click OK.

Method 2

Method 3

1. Start Kodak Imaging.



2. Open a .bmp file (or other supported image).



3. From the Tools menu, click General, click Options, and then click Imaging.

Additional query words: kodak page

Keywords : kbenv kbprint win98
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb