Cannot Install Novell Client32 Software on a Computer with Either the Microsoft Client for Novell Networks or the Microsoft NDS Client Already Installed

ID: Q190656

The information in this article applies to:

Microsoft Windows 98

SYMPTOMS

When you install the Novell Client32 NetWare client from a NetWare source, you may receive a page fault error message. When this occurs, the client installation is not successful, and all .inf files in the Windows\Inf folder are unavailable. You cannot then add any new network clients because all the .inf files are unavailable.

CAUSE

After it has finished uninstalling all NetWare components, the Novell Setup.exe program calls a function that modifies some of the .inf files and then renames the Windows\Inf folder to Windows\Inffni. During this renaming process, the Microsoft Netdi.dll may experience a minor fault and the renaming of the Windows\Inffni folder to Windows\inf does not occur.

RESOLUTION

The following file is available for download from the Microsoft Download Center. Click the file name below to download the file:

Netdi.dll

For more information about how to download files from the Microsoft Download Center, please visit the Download Center at the following Web address

http://www.microsoft.com/downloads/search.asp

and then click How to use the Microsoft Download Center. The English-language version of this fix should have the following file attributes or later:


   Date      Version     Size      File name
   -----------------------------------------
   7/21/98   4.10.2029   317,840   Netdi.dll

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 98.

This problem was corrected in Windows 98 Second Edition.

MORE INFORMATION

If this problem occurs without the fix in place, simply rename the Windows\Inffni folder back to Windows\Inf.

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words:

Keywords : kb3rdparty kbnetwork win98
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb