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SUMMARYThis article describes how to troubleshoot problems uninstalling Windows The following issues are discussed:
ARTICLE-ID: Q186102 MORE INFORMATIONUninstall Does Not FinishThe uninstall process may quit after your drives are checked. This behavior can occur if the Winundo.dat file is located on a small computer system interface (SCSI) drive that requires real-mode drivers, and the drivers are not loaded. To resolve this issue, please see the following article in the Microsoft Knowledge Base:ARTICLE-ID: Q188181 Long File Names Are TruncatedAfter you uninstall Windows 98, the long file names on the Start menu may be replaced with MS-DOS-compatible (short) file names in 8.3 format. To resolve this issue, please see the following article in the Microsoft Knowledge Base:ARTICLE-ID: Q190418 Windows 98-Specific Shortcuts and Folders Are Not RemovedWindows 98-specific folders:If Windows 98-specific folders are not removed by the uninstall process, you can safely delete these folders using Windows Explorer. For example, the C:\Program files\TV Viewer folder may not be deleted after you uninstall Windows 98. For additional information about this issue, please see the following articles in the Microsoft Knowledge Base: ARTICLE-ID: Q179486 ARTICLE-ID: Q158677 For information about how to delete a folder, click Start, click Help, click the Index tab, type deleting, and then double-click the "Deleting files or folders" topic. Windows 98-specific Shortcuts on the Start Menu: If you have shortcuts to Windows 98 components on the Start Menu, you can safely remove them. To do so, follow these steps:
If you have shortcuts to Windows 98 components on the desktop (for example, a shortcut to Outlook Express), you can delete them by dragging the shortcut to the Recycle Bin. Your Display Settings Are Set to Standard VGAIf your display settings have been changed to Standard VGA, reset your display adapter settings. To do so, follow these steps:
Some Programs Do Not StartSome programs may not work correctly after you uninstall Windows 98. Windows 98 may remove or change the settings of Windows 95 programs that are known to cause problems in Windows 98. To resolve this issue, reinstall the program. To do so, refer to the documentation that is included with your software.Operating System Does Not Start After Windows 98 UninstallIf you have installed another operating system after you installed Windows 98 (such as Microsoft Windows NT), you may be unable to start that operating system when Windows 98 restores your saved partition information. This behavior can occur if your previous operating system uses a boot loader program to initialize, or installed a third party utility to control from which partition the operating system starts. For additional information about this issue, please see the following articles in the Microsoft Knowledge Base:ARTICLE-ID: Q188761 ARTICLE-ID: Q187582 Internet Mail and News for Internet Explorer 3.02 Does Not WorkWhen your try to start Internet Mail or Internet News for Internet Explorer 3.02, your computer may stop responding (hang) or you may receive an error message that the program was unable to initialize.To resolve this issue, reinstall Internet Mail and News. NOTE: To retain your Windows Address Book (WAB) and mail folders, you should export your address book and mail folders to Microsoft Exchange format before you uninstall Windows 98. For information about how to do this, please see the following article in the Microsoft Knowledge Base: ARTICLE-ID: Q188854 To import the Windows Address Book and mail folders to Internet Mail, start Internet Mail, and then Import Address Book and Messages from Microsoft Exchange. Note that if you have not installed Microsoft Exchange or Windows Messaging, you should do so before exporting the Windows Address Book and mail folders. To install Windows Messaging, double-click the Wms.exe file in the \Tools\Oldwin95\Message\Us folder on the Windows 98 CD-ROM. Your Microsoft Plus! for Windows 95 Desktop Themes Have Been RemovedWhen you uninstall Windows 98, your Microsoft Plus! for Windows 95 desktop themes are not restored. To resolve this issue, please see the following article in the Microsoft Knowledge Base:ARTICLE-ID: Q187344 System Agent Does Not WorkWhen you uninstall Windows 98, the System Agent tool included with Microsoft Plus! for Windows 95 may not work. To work around this problem, follow these steps:
Microsoft Plus! for Windows 98 Files Are Not RemovedIf Microsoft Plus! for Windows 98 files are not removed, you can reinstall Microsoft Plus! for Windows 95 to remove these files. To do so, follow these steps:
Additional query words: lfn application
Keywords : kbsetup kbtshoot win98 |
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