Upgrading Computer Running VLM Client Installs Dial-Up Adapter

ID: Q190692

The information in this article applies to:
  • Microsoft Windows 98

SYMPTOMS

When you upgrade your Microsoft Windows 3.1x-based computer running the Novell NetWare VLM network client, a dial-up adapter is also installed, and this adapter may not work correctly.


CAUSE

This issue can occur because during an upgrade, Windows 98 Setup installs a dial-up adapter if it is not already installed.


RESOLUTION

To resolve this issue, use the appropriate method:

Remove the Dial-Up Adapter

If you do not want to use a dial-up adapter, you can remove it. To do so, use the following steps:
  1. Click Start, point to Settings, click Control Panel, and then double-click Network.


  2. Click Dial-Up Adapter, click Remove, and then click OK.


  3. Restart your computer.


Install Transmission Control Protocol/Internet Protocol (TCP/IP)

If you want to use the dial-up adapter, but TCP/IP is not installed, you can install this protocol. To do so, use the following steps:
  1. Click Start, point to Settings, click Control Panel, and then double-click Network.


  2. Click Protocol, click Add, click Microsoft in the Manufacturers box, click TCP/IP, and then click OK.


  3. Restart your computer.


Additional query words: 98

Keywords : kb3rdparty kbnetwork 3rdpartynet win98
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: February 13, 1999
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