Unable to Use US Robotics WinModem After Installing Windows 98

ID: Q191060


The information in this article applies to:
  • Microsoft Windows 98


SYMPTOMS

When you try to use your US Robotics (USR) WinModem after you install Windows 98, the modem may not work correctly.


RESOLUTION

To resolve this behavior, please see the "WinModem Troubleshooting" section of the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q190554
TITLE : Troubleshooting Modem Problems in Windows 98

Additional query words: 98

Keywords : kbhw kbtshoot wincomm win98
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: February 13, 1999
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