Possible Problems Using Compaq Presario 4540 with Windows 98

ID: Q191097


The information in this article applies to:
  • Microsoft Windows 98


SYMPTOMS

You may encounter any of the following problems after you install Windows 98 on a Compaq Presario 4540 computer:

  • Printing problems (such as no printout at all)


  • The modem does not function


  • The CD-ROM drive does not function


  • Sounds are not played



CAUSE

These issues can occur if your computer does not have the required Compaq Softpaq updates that ensure compatibility with Windows 98.


RESOLUTION

To resolve these issues, contact Compaq to inquire about Softpaq updates for your computer that resolve these issues.


MORE INFORMATION

Compaq periodically releases Softpaqs. Softpaqs are updated files and information for your Compaq computer.

Keywords : kbenv kbhw win98
Version : WINDOWS:98
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: February 13, 1999
© 2000 Microsoft Corporation. All rights reserved. Terms of Use.