ScanDisk Stops Responding During Windows 98 Setup

• Microsoft Windows 98

SYMPTOMS

When you install Windows 98, Setup may appear to stop responding (hang) while ScanDisk is running.

RESOLUTION

To work around this behavior, run ScanDisk at a command prompt before you install Windows 98. To do so, follow these steps:

1. Restart your computer, press and hold down the CTRL key until you see the Windows 98 Startup menu, and then choose Command Prompt Only.



2. At the command prompt, type scandisk, and then press ENTER.



3. Click Yes or press Y (for Yes) when you are prompted to perform a surface scan.



4. When ScanDisk finishes, restart your computer normally, and then run Windows 98 Setup using the setup /is command. The "/is" command-line switch causes Setup to bypass ScanDisk.

MORE INFORMATION

To determine why ScanDisk is hanging during Windows 98 Setup, run Windows 98 Setup using the "setup /ih" command (without quotation marks). The "/ih" command-line switch causes Setup to run ScanDisk in the foreground so that you can view the results.

For additional information about Windows 98 Setup switches, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q186111
TITLE : Description of the Windows 95 and Windows 98 Setup Switches

Additional query words: 98

Keywords : kbsetup kbtool kbui win98
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb