Blank Error Message Installing Puzzle Collection

• Microsoft Windows 98

SYMPTOMS

When you are installing Puzzle Collection from the Interactive CD Sampler link on the page that opens when you install the Windows 98 CD-ROM, you may receive an error message that consists of only an "X" in a red circle.

CAUSE

This behavior can occur if Windows is set to use only 16 colors.

RESOLUTION

To work around this issue, choose a color palette of more than 16 colors:

1. Click Start, point to Settings, and then click Control Panel.



2. Double-click Display.



3. Click the Settings tab.



4. In the Colors box, click 256 Colors (or a higher setting).



5. Click OK. If you are prompted to restart your computer, do so.

Keywords : kbenv kberrmsg win98
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb