Compaq Presario Needs BIOS Update for PC Card Slot

ID: Q192581

The information in this article applies to:

Microsoft Windows 98

SYMPTOMS

When you upgrade a Compaq Presario computer to Windows 98, the PC Card (PCMCIA) slot may stop responding (hang).

RESOLUTION

You must upgrade the Compaq Presario's Basic Input/Output System (BIOS) before you upgrade to Windows 98. Please contact Compaq for a Softpaq update, or download Softpaq file SP5138 from the following Compaq Web site:

http://www.compaq.com/athome/win98

If you have already installed Windows 98, install the BIOS update and then run Windows 98 Setup again.

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

For information about how to install the Softpaq update, please contact Compaq.

MORE INFORMATION

The following Presario models are affected by this issue: 1610, 1615, 1620, 1680, 1681, and 1682.

Additional query words: rom


Keywords          : kbenv kbhw win98 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb