Fatal Exception Error Message in VXD IOS(04)
ID: Q192925
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The information in this article applies to:
SYMPTOMS
When you start your Windows 98-based computer, you may receive the
following error message on a blue screen:
A Fatal Exception 0E has occurred at 0028:xxxxx in VXD IOS(04). The
current application will be terminated
CAUSE
This issue can occur if the Sb16.vxd file is located in the
Windows\System\Iosubsys folder.
RESOLUTION
To resolve this issue, rename the Sb16.vxd file in the
Windows\System\Iosubsys folder. To do so, use the following steps:
- Restart your computer, press and hold down the CTRL key, and then
choose Safe Mode from the Startup menu.
- Click Start, point to Find, and then click Files Or Folders.
- In the Named box, type "sb16.vxd" (without quotation marks), and then
click Find Now.
- In the list of found files, right-click the Sb16.vxd file that is
located in Windows\System\Iosubsys folder, and then click Rename.
- Type "sb16.old" (without quotation marks), press ENTER, and then
restart your computer.
Additional query words:
98
Keywords : kbenv kberrmsg win98
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb