Error Message: The Username Cannot Be Found

ID: Q193615


The information in this article applies to:
  • Microsoft Windows 98
  • Microsoft Windows 95


SYMPTOMS

If you type a valid user name followed by one or more spaces in the login dialog box, you may receive the following error message:

The username cannot be found


You may expect the name you type to be accepted because it appears correct (because the spaces do not appear on the screen).


CAUSE

Windows treats any space (whether leading or trailing) as a valid character.


RESOLUTION

Avoid typing leading or trailing spaces in the User Name box on the login screen. To determine if leading or trailing spaces exist, select the name with the mouse and see if the spaces are highlighted.


STATUS

This behavior is by design.

Keywords : kberrmsg win95 win98
Version : WINDOWS:95
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: January 29, 1999
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