Setup Prompts You to Create Startup Disk in Nonexistent Drive A

ID: Q194032

The information in this article applies to:

Microsoft Windows 98

SYMPTOMS

If you install Windows 98 on a portable computer with no floppy disk drive, you may be prompted to create a Windows 98 Startup disk in nonexistent drive A.

CAUSE

This behavior can occur if the floppy disk controller is not disabled in your computer's basic input/output system (BIOS).

RESOLUTION

To work around this behavior, use either of the following methods:

Method 1

Disable the floppy disk controller in the computer's BIOS before running Setup. For information about how to do so, refer to the documentation included with your computer or contact the manufacturer.

Method 2

Disable the floppy disk controller in Device Manager. To do so, follow these steps:

Click Start, point to Settings, and then click Control Panel.

Double-click System, click the Device Manager tab, and then double- click the Floppy Disk Controllers branch to expand it.

Click the floppy disk controller, click Properties, and then click the Disable In This Hardware Profile check box to select it.

NOTE: If more than one floppy disk controller is listed, repeat this step for each device listed.

Click OK, click Close, and then click Yes if you are prompted to restart your computer.

MORE INFORMATION

For information about how to contact your computer's manufacturer, query in the Microsoft Knowledge Base for one of the following articles:

ARTICLE-ID: Q65416
TITLE : Hardware and Software Third-Party Vendor Contact List, A-K

ARTICLE-ID: Q60781
TITLE : Hardware and Software Third-Party Vendor Contact List, L-P

ARTICLE-ID: Q60782
TITLE : Hardware and Software Third-Party Vendor Contact List, Q-Z

Additional query words: 98 Iomega Jaz AST Ascentia notebook laptop CD-ROM NoteBIOS EBD

Keywords : kbhw kbsetup win98
Version : WINDOWS:98
Platform : WINDOWS
Issue type : kbprb