Access Denied Error Message When Connecting to Mapped Drive

• Microsoft Windows 98
• Microsoft Windows 95

SYMPTOMS

When you connect your Handheld PC (H/PC) to a desktop computer on which the Microsoft Client for NetWare Networks and Microsoft Service for NetWare Directory Services (MSNDS) network clients are installed and try to use a mapped network drive on your desktop computer, you may receive the following error message:

Access Denied.

CAUSE

This behavior can occur if you map network drives in a login script.

RESOLUTION

To work around this behavior, use one of the following methods:

• Restart your desktop computer.



• Obtain the Novell NetWare Client32 update for Microsoft Windows 95/98 from Novell.



• Do not map network drives in a login script.

MORE INFORMATION

When you connect your H/PC to your desktop computer, you can lose connections to mapped network drives because MSNDS attempts to reauthenticate and reconnect the mapped drive but cannot do so.

For additional information about MSNDS, please select the Network.txt file from the following Microsoft Web site:

http://support.microsoft.com/support/windows/readme/98/Windows_98.asp

The Network.txt file is located in the folder in which Windows 98 is installed.

For information about how to contact Novell, query in the Microsoft Knowledge Base for one of the following articles:

ARTICLE-ID: Q65416
TITLE : Hardware and Software Third-Party Vendor Contact List, A-K

ARTICLE-ID: Q60781
TITLE : Hardware and Software Third-Party Vendor Contact List, L-P

ARTICLE-ID: Q60782
TITLE : Hardware and Software Third-Party Vendor Contact List, Q-Z

Additional query words: 98 NDS

Keywords : kberrmsg kbnetwork win98
Version : WINDOWS:95
Platform : WINDOWS
Issue type : kbprb