Problems Viewing Java Programs with NetZip Installed

• Microsoft Windows 98
• Microsoft Internet Explorer versions 3.02, 4.0, 4.01 for Windows 95

SYMPTOMS

When you use Internet Explorer to view a Web page that contains a java-based program, you may be unable to see the java-based program. Instead, you may see an empty box where the program should be. Also, if you try to reinstall the Microsoft Virtual Machine for Java, you may receive the following error message:

Explorer

This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.

Explorer caused an invalid page fault in module msjava.dll@<memory address>

CAUSE

This issue can occur if the NetZip program is installed on your computer and is configured to start automatically when you start your computer.

RESOLUTION

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it.

To resolve this issue, contact NetZip to inquire about the availability of a fix for this issue.

To work around this issue, configure NetZip to not start automatically when you start your computer. To do so, use the appropriate method:

Windows 98

1. Click Start, point to Settings, and then click Taskbar And Start Menu.



2. Click the Start Menu Programs tab, and then click Remove.



3. Double-click Startup, click NetZIPFolders, and then click Remove.



4. Click Close, click OK, and then restart your computer.

Windows 95

1. Use Registry Editor to delete the NetZIPFolders value under the following registry key:
   
   HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Current Version\Run



2. Restart your computer.

MORE INFORMATION

The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 98 4.00

Keywords : kb3rdparty kbui msiew95 win98
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb