Microsoft System Information Prints Incorrect Disk Information

ID: Q195902

The information in this article applies to:

Microsoft Windows 98

SYMPTOMS

When you use the Microsoft System Information tool (Msinfo32.exe) to print or export system information, the information that is printed or exported may be incomplete or different from the information displayed on the screen.

The total available disk space for a drive may be incorrect (typically 268,502,291 or 6,681,128 megabytes), and the type of file system (such as FAT, FAT32, NTFS, or CDFS) used on the drive may be missing.

RESOLUTION

To work around this problem, manually record the correct disk information (the total available disk space and the type of file system). The information is presented in the following format

Available space on drive <drive letter>: <space used> MB of <total space> MB (<file system>)

where:

<drive letter> is the letter of the drive
<space used> is the amount of disk space used
<total space> is the amount of total disk space available
<file system> is the type of file system

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 98.

Keywords : kbtool win98
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb