Fatal Exception in CDVSD Starting Windows 98

ID: Q197004

The information in this article applies to:

Microsoft Windows 98

SYMPTOMS

When you start your computer, you may receive the following error message on a blue screen:

An exception 0E has occurred at 0028:C143EADA in VXD CDVSD(01) + 00001CFA. This was called from 0028:C18413E8 in VXD voltrack(04)+ 00000A18. It may be possible to continue normally.

CAUSE

This behavior can occur when you start your computer if a CD-ROM is not in the DVD drive or when a CD-ROM is ejected from the DVD drive if you are using a third-party Small Computer System Interface (SCSI) miniport driver.

An incorrect calldown method is used if an IOS VSD is installed between the CDVSD and SCSIPORT layers and the DVD CD-ROM supports Group 2 timeout commands.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp


   Date       Time     Version     Size     File name
   --------------------------------------------------
   12/04/98   04:21p   4.10.2001   24,100   Cdvsd.vxd

NOTE: Due to file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

This problem was corrected in Windows 98 Second Edition.

MORE INFORMATION

This problem is known to occur with the Agate Technologies Agaatapi.mpd and Intel Corporation Ideatapi.mpd miniport drivers.

Additional query words:

Keywords : kb3rdparty kberrmsg kbhw
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb