"DriveSpace Alarm 11" During Windows 98 Setup

ID: Q197996


The information in this article applies to:
  • Microsoft Windows 98


SYMPTOMS

During Windows 98 Setup, you may receive the following error message:

DriveSpace alarm 11. A program has corrupted memory belonging to DriveSpace.


After you receive this error message, your computer may stop responding (hang).


RESOLUTION

To resolve this issue, follow these steps:

  1. Restart your computer. Press and hold down the CTRL key until the Windows 98 Startup menu appears, and then choose Safe Mode Command Prompt Only.


  2. Edit the Config.sys file to verify that it contains these lines:

    
          Device=c:\windows\himem.sys
          Device=c:\windows\emm386.exe x=A000-F7FF noems
          dos=high, umb
          rem DeviceHigh=c:\windows\command\drvspace.sys /move 


    NOTE: If the Config.sys file contains the line "Devicehigh=c:\windows\command\drvspace.sys /move" place a REM statement at the beginning of the line to disable the line.


  3. Restart the computer.



MORE INFORMATION

For more information about the Dblspace.ini or Drvspace.ini file, see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q100536
TITLE : DBLSPACE.INI File Settings

Keywords : kberrmsg kbsetup drvspace win98
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: February 2, 1999
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