DirectX Information Tool Reports Wrong Amount of Video Memory

ID: Q198037


The information in this article applies to:
  • Microsoft Windows 98


SYMPTOMS

When you use the DirectX Information (Dxinfo.exe) tool to view the amount of memory on your video adapter, the wrong value may be reported.


CAUSE

This problem can occur if Microsoft DirectX 5.0 is installed in your computer. DirectX 5.0 reports video memory only in 2-megabyte (MB) increments.


RESOLUTION

To work around this problem, use either of the following methods:

  • Install Microsoft DirectX 6.0. For information about how to do so, please see the following article in the Microsoft Knowledge Base:
    ARTICLE-ID: Q179113
    TITLE : How to Download and Install DirectX


  • Refer to the documentation included with your video adapter, or contact the manufacturer.



STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 98.

Keywords : kbtool win98
Version : WINDOWS:98
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: February 2, 1999
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