Error Message "Error 645" Using Dial-Up Networking

• Microsoft Windows 98
• Microsoft Windows 95

SYMPTOMS

When you attempt to establish a connection with Dial-Up Networking (DUN), you may receive the following error message:

Error 645 - Dial-Up Networking could not complete the connection to the server.

CAUSE

This behavior can occur if the Require encrypted password option is enabled on the Server Types tab in the connection's properties, or an incorrect user name or password have been entered.

RESOLUTION

To resolve this behavior:

1. Verify that your user name and password are correct. If this resolves the issue, skip all the remaining steps. Click Start, point to Programs, point to Accessories, point to Communications,and then click Dial-Up Networking.



2. Right-click the icon for your connection, and then click Properties.



3. Click the Server Types tab, click to clear the Require encrypted password check box, and then click OK.

Additional query words:

Keywords : kberrmsg kbtool dun win95 win98
Version : WINDOWS:95
Platform : WINDOWS
Issue type : kbprb