Phoebe Micro 56K Internal Modem May Not Work Properly

ID: Q207351

The information in this article applies to:

Microsoft Windows 98
Microsoft Windows 98 Second Edition

SYMPTOMS

When you use a Phoebe Micro 56K internal modem, the modem may not dial or may stop responding (hang), or you may receive the following error message:

The modem failed to respond. Make sure it is properly connected and turned on. If it is an internal modem or is connected, verify that the interrupt for the port is properly set.

CAUSE

This issue can occur if you use the drivers and utilities that are included with the modem.

RESOLUTION

To resolve this issue, contact Phoebe Micro to obtain the latest modem drivers and utilities. For information about obtaining Phoebe Micro modem drivers, click the following link to view the Phoebe Micro Web site:

http://www.phoebemicro.com

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 2nd askey cmv1456vqh freeze lock

Keywords : kb3rdparty kberrmsg kbhw wincomm win98 win98se
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb