Philips DVX8000 May Hang the Computer When Playing DVDs

ID: Q207934

The information in this article applies to:
  • Microsoft Windows 98
  • Microsoft Windows 98 Second Edition

SYMPTOMS

When you use the DVX8000 Multimedia Home Theater device by Philips Electronics to play a DVD, your computer may stop responding (hang).


CAUSE

This issue can occur if the Universal Disk Format (UDF) file system is enabled on the computer.


RESOLUTION

To resolve this issue, disable the UDF file system. To do this, follow these steps:

  1. Click Start, click Run, type msconfig in the Open box, and then click OK.


  2. On the General tab, click Advanced.


  3. Click to select the Disable UDF file system check box, click OK, click OK again, and then click Yes to restart the computer.



MORE INFORMATION

For information about the DVX8000 Multimedia Home Theater device, click the following link to view the Philips Electronics Web site:

http://www.philips.com
The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

Additional query words: digital video disc

Keywords : kb3rdparty kbenv kbhw win98 win98se
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: November 4, 1999
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