Error Message: 2G Caused a General Protection Fault in Module S3mm.drv

ID: Q208118

The information in this article applies to:

Microsoft Windows 98
Microsoft Windows 98 Second Edition

SYMPTOMS

When you start the JumpStart 2nd Grade program by Knowledge Adventure, Inc., you may receive the following error message:

2G caused a general protection fault in module S3MM.DRV at address

CAUSE

This issue can occur if you have an S3 video driver installed on your computer, and you configure the screen to use more than 256 colors.

RESOLUTION

To resolve this issue, configure the screen to use 256 colors:

Click Start, point to Settings, and then click Control Panel.

Double-click the Display icon, and then click the Settings tab.

In the Colors box, click 256 Colors, click OK, and then follow the instructions on your screen to finish changing the color depth on your computer.

MORE INFORMATION

For information about the JumpStart 2nd Grade program, click the following link to view the Knowledge Adventure Web site:

http://www.knowledgeadventure.com/home

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: gp gpfault

Keywords : kb3rdparty kbenv kberrmsg win98 win98se
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb