Hewlett-Packard Color LaserJet Prints Incorrect Color in Harvard Graphics 3.0

ID: Q208150

The information in this article applies to:

Microsoft Windows 98
Microsoft Windows 95
Microsoft Windows 98 Second Edition

SYMPTOMS

When you use the Hewlett-Packard (HP) Color LaserJet (MS) printer driver to print color text in Harvard Graphics 3.0, the text may not be printed in the correct color.

CAUSE

This issue can occur if you are using the printer driver that ships with Windows or an early version of the driver.

RESOLUTION

To resolve this issue, use one of the following methods:

Windows Printer Driver

Use the printer driver in the \Drivers\Printers\Hp\Cljpcl folder that is included with the Windows 98 CD-ROM. To do this, follow these steps:

Click Start, point to Settings, and then click Printers.

Double-click Add Printer, click Next, click Local printer, and then click Next.

Click Have Disk, and then click Browse.

In the Drives box, click the drive letter for your CD-ROM.

Open the \Drivers\Printers\Hp\Cljpcl folder, click OK, and then click OK again.

In the Add Printer Wizard box, click HP Color LaserJet, and then follow the instructions on your screen to complete the printer wizard.

Contact Hewlett-Packard

Contact HP to obtain the latest printer driver. For information about obtaining HP printer drivers, click the following link to view the HP Web site:

http://www.hp.com

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words:

Keywords : kb3rdparty kbenv kbhw kbprint kbtool win98
Version : WINDOWS:95
Platform : WINDOWS
Issue type : kbprb