Adobe PageMaker Hangs When Using the HP 7550A Plotter

ID: Q208260

The information in this article applies to:

Microsoft Windows 98
Microsoft Windows 98 Second Edition
Microsoft Windows 95

SYMPTOMS

When you use the Hewlett-Packard (HP) 7550A Plotter to print text or graphics in Adobe PageMaker, PageMaker stops responding (hangs) or you receive the following error message:

Program error, Integer divide by 0.

CAUSE

This issue occurs because the Microsoft Windows plotter driver is incompatible with PageMaker 5.0 and 5.0a.

RESOLUTION

To resolve this issue, contact Adobe to inquire about the availability of an update for the program. For information about Adobe, please click the following link to visit the Adobe Web site:

http://www.adobe.com

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: lock freeze crash 2nd

Keywords : kb3rdparty kberrmsg kbhw kbprint win95 windrvr win98 win98se
Version : WINDOWS:95
Platform : WINDOWS
Issue type : kbprb